Average Score (138 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

138 Ratings

4.7 Average

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  • Duane H.08-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Sharlene Z.08-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Willow J.08-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Right up front I was told the process that would take place in my vehicle diagnostic. And, given the outcome, what more may or may not be necessary. No surprises, no guessing. It was great.

  • Jerry A.08-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Easy peasy. I took my recall notice into the Service Department. They ordered the part, called when it came in and installed it while I waited.

  • Roman P.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    When I purchased the car almost 3 years, wheel lock never was there . When I was changing my tires , the tire shop sent me back to the dealership to get those stupid locks removed and install regular bolts , which I was charged 48 $ for it . The service department is always great , that this is just messed up from your side .

  • Janeal P.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    A fabulous experience from the time I entered Post Falls VW to just get my car serviced until Troy introduced me to my new car!!! Everyone at Post Falls VW is amazing!!

  • Wendy M.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent customer service. It was a pleasure dealing with Post Falls VW.

  • Connie M.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Did a great job!

  • Lindsey P.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Super fast service and lovely to get a ride back to work!

  • Forrest S.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Should not have taken two months to receive the part and conduct a simple warranty repair.