Average Score (134 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.7 Average

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  • Jessica B.12-31-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Troy in sales was amazing to work with and kaleb in finance did a fast and efficient process to get me in and out

  • Roy K.12-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great caring dealership. Quick response and service.

  • Christine D.12-30-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Lack of follow thru and communication. We continuously called for an update. Once complete car was not washed. Lack of experience on how to work on this particular problem. We also called twice for a quote from the sales team for the dealership to buy the car back from us…again had to call them a third time before we received a call.

  • Kent M.12-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Michael R.12-22-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    The process of trading-in and purchasing the new vehicle was done without any, any pressure from the salesman. I could have said no to the deal and there would not have been any of this "well what if we did this". I was put at ease and that's what makes buying a new vehicle pleasing.

  • Rebecca O.12-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly, quick and great service!

  • Patrick F.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Post Falls always takes good care of my Atlas, which is my favorite car I've ever owned. Great Rig. Love to go camping and various road trips. Anyway Post Falls V.W. always does a great job, and I couldn't recommend them more.

  • Micheal R.12-20-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Fast service, always friendly and listens to the customer.

  • Kim S.12-19-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Clelemt P.12-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019