Average Score (134 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.7 Average

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  • Rosalie T.12-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    My mud buddy trunk liner was in the car when I dropped it off, but it wasn’t not in the car when I got home.

  • Linda H.12-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • William N.12-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Lucy O.12-16-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great service! Not too pushy about wanting me to buy a vehicle. Great about staying in my price range!

  • Ken K.12-14-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • John M.12-12-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Mark J.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Greetings I initially tried to set up an appointment online. I was able to login to my account and initiate the scheduleing of the appointment. But, it would not let me pick the date and time. I tried a couple times. Every time my wife takes the car in they want to charge her. We are on warranty and even bought the extended warrantee. This was to be a pretty good checkup and I do not know that every things was done.

  • Tracy E.12-10-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • George B.12-07-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Robby R.12-03-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Customer focused