Average Score (134 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.7 Average

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  • Contessa B.06-18-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Friendly, knowledgeable & helpful staff. Smaller local dealership

  • Jeremy V.06-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Quicker than expected, price as expected, staff pleasant, washed my car for me!

  • Kenneth W.06-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great group of people

  • Christina M.06-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Patrick F.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Post Falls VW always does a great job.

  • Alicia K.06-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Dealing with Kayla and Caleb was absolutly great however we were told by finance our check would be cut and signed on Monday for us to pick-up as it is a large sum. Needless to say it did not happen and it was not forwarded on to the proper person not to mail it and now we are waiting on a large sum check via mail!?!? Someone dropped the ball on this and up till this we were extremely happy with our experience.

  • Filip C.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The guys over there are great but I think communication is something that's lacking a little. I took my car in because of a leak which they confirmed and said they'd order the part and bring me back in in a couple of days. I waited a couple of weeks and nothing happened so I called in to check and apparently the parts were there but for some reason nobody called me. Made the appointment a few days later and whet it was done I had to be the one calling in to see if the car was ready. It was ready but again, nobody called me to let me know.

  • Karen J.06-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • John L.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Jonathan H.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019