Average Score (134 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.7 Average

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  • Loralee F.04-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Jason Jerman was great! overall experience went smoothly and efficiently.

  • Sunil W.04-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jake C.04-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Heather E.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    It was great once I got past the salesmen who asked if I wanted to sell my car 3 times

  • Sheryl M.04-04-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Shannon O.04-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Blake Kinsley was very accommodating and professional, everything he quoted me on was right on and the service work was completed in a timely manner.

  • John B.03-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Richard V.03-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

    As a VW customer of maybe 10 vehicles over 40 years, I’m qualified to declare that Post Falls VW is a gem. The store takes its small size and makes it a huge advantage with super-personalized service. Those of us in Spokane who know, know to travel to Post Falls even though there is a VW store in Spokane. The Post Falls guys are that good. Very happy and grateful for their help and expertise.

  • Roger V.03-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Somewhat on the expensive side, but personnel in your facility were very good, professional and helpful. Vehicle is a 2021 Atlas and is attended very well by your staff.

  • Nebyu T.03-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The salesman, Jason was so nice and extremely helpful, the overall experience was great!