Average Score (134 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.7 Average

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  • George B.03-16-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Wayne A.03-15-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    Extremely honest and professional.

  • Kayla P.03-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Troy went above and beyond to find us the exact model, color, and trim level we desired. His patience, knowledge, and lack of pressure made our car-buying experience smooth and enjoyable.

  • Vicki D.03-03-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    They were excellent except for follow up thing that person said he would do didn’t happen

  • Rachael P.03-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    5 star buying experience and service! Troy Nivette was my salesperson and he worked diligently & honestly to make sales numbers work within my budget and for the highest satisfaction outcome for the style vehicle I wanted. Very easy to communicate and work with, and easy to see how well the entire team works together at Post Falls VW in Idaho.

  • Forrest S.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Very good for a dealership experience.

  • Joe S.02-16-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Been in twice for the same thing, still no fix. Haven’t called me back

  • Stephen C.02-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This is the third car my wife and I have bought from PFVW. This time I was happy to find that PFVW joined the Costco auto program, which saved me some money and made the decision to purchase quite easy. And it was a pleasure working with a great salesman, Jason Jerman.

  • Raymond J.02-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    We had a list of things to have done, It was an all day job, we ended up leaving it overnight.

  • Michael H.02-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    I'm very happy with my purchase and Jake my sales person did a good job on answering my questions